opus21ms.comOPUS21 Management Solutions | Utility Billing Services

Contact Us Let’s discuss how we can customize a program to meet your business needs. First Name Last Name E-mail Phone City/County/Utility Name How Can We Help? New Customer Existing Customer Call Now! (651) 255-0917 HomeSolutions Services FAQ Resources Contact How to Reduce Your Utility Billing Costs September 21, 2021 Is it Time to Upgrade Your Utility Billing CIS? October 20, 2021 How to Choose a Utility Billing Company November 21, 2021 5 Reasons Cities Are Outsourcing Utility Billing December 15, 2021 Categories Resources (8) Recent Comments Archive June 2022 (1) May 2022 (1) March 2022 (1) February 2022 (1) December 2021 (1) November 2021 (1) October 2021 (1) September 2021 (1) HomeSolutions Services FAQ Resources Contact HomeSolutions Services FAQ Resources Contact We are utility billing experts For over 20 years OPUS 21 has been perfecting how we approach utility billing and business management. When you choose to outsource your utility billing to OPUS 21 you gain not only our technology, but our experience and proven processes. Schedule A Demo Watch How We’re Here to Help You Do More For over 20 years OPUS 21 has taken a partnership approach with our clients. Utility billing can be a time consuming, repetitive task. Your staff could be spending hours each week on bill calculation, printing, mailing, customer service calls, payment processing, and service orders, let us help! Incorporating technology and over 20 years of experience working with utilities of all sizes we’ve taken those processes and made them as efficient as possible allowing us to take as much, or as little, as you’d like off your plate, while potentially reducing your costs. Transitioning the day to day workload of utility billing to us allows you to reallocate your resources where you really need them. Our Most Popular Services Utility Billing CIS We host and manage your customer information system including charge calculation and exception processing. Your data is secure and easily accessible 24/7 with just an internet connection. Bill Print & E-Billing Metered, tiered, and flat rate bill presentment can be customized for your utility services. Your customers can choose how they want to receive their utility statements. Customer Portal Provide customers with online access to their own accounts. Customers can view their bills, review consumption, and pay online on our secure portal. Account data is updated in real time. Customer Support Skilled call center representatives can answer questions, take payments, process written customer requests, and generate service orders based on your business practices. Payment Processing We can integrate with your payment processor or you can utilize our strategic partner to implement up to 8 payment options for your customers including online, via text, and local kiosks. OPUS 21 is Proven We currently serve over 180 utility sites throughout the United States with water, sewer, storm water, street lights, trash & recycling, natural gas, and electric billing services. OPUS 21 CIS manages complex rates, billing, and service request transactions while allowing real-time interactions with customers. Our clients choose OPUS 21 because we are utility billing experts. When you partner with us, you gain not only our technology, but you also take advantage of our proven processes. Our cloud based software integrates with your existing hardware and our proprietary DARTS program provides a seamless conversion of your existing data. We become an extension of your business office. We understand the science in utility billing and the art of customer service. Schedule a Demo Schedule a free demo of our CIS to learn how we can help simplify your utility billing Choose Your Services We work directly with utilities to create a customized service package that fits their needs Convert Your Data We use a proprietary program called DARTS that cleanly takes your data and loads it into our CIS Launch Utilize our CIS to simplify your utility billing and give your staff THE POWER TO DO MORE! THE POWER TO DO MORE™ Bringing the simplicity of utility billing by enhancing how you do business with THE POWER TO DO MORE TM Maximize Your Strengths Reach Your Customers Improve Day to Day Performance Enhance Employee Skills Partner with the Experts Contact our team of experts today, and learn how you can experience THE POWER TO DO MORE™! contact us Visit Us 680 Commerce Drive Suite 160 St. Paul, MN 55125 Reach Out Call: (651) 255-0917 Email: info@opus21ms.com Newsletter Sign up for the latest in utility billing news! Copyright © OPUS 21 Management Solutions 2000-2021 - Privacy Policy Powered by Clicking...